Terms of use & privacy policy

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.morrisandbott.co.uk (our site), whether as a guest or a registered user/customer. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

INFORMATION ABOUT US

www.morrisandbott.co.uk is a site operated by Morris & Bott Limited (we or us). We are registered in England and Wales under company number 09315146 and our registered office and main trading address is Grenville Wharf, 6a The Quay, Bideford EX39 2HW.

ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users/customers who have registered with us.

If you choose, or you are provided with, an identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text, unless prior agreement has been reached between us.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

RELIANCE ON INFORMATION POSTED

Materials posted on our site are for information purposes only and are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the materials on our site may be out of date at any given time, and we are under no obligation to update such materials.

OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

TRANSACTIONS CONCLUDED THROUGH OUR SITE

Contracts for the supply of services and/or information formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.

UPLOADING MATERIAL TO OUR SITE

Whenever you make use of a feature that allows you to upload material to, or modify the content of, our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on, or to, our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of material on our site other than that set out above, please address your request to [email protected]

LINKS FROM OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Unless informed otherwise, we have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

JURISDICTION AND APPLICABLE LAW

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS

If you have any concerns about material which appears on our site, please contact us at [email protected]

PRIVACY POLICY

Introduction

Your privacy is of the utmost importance, we are therefore committed to safeguarding your personal information. That starts with helping you understand our privacy practices.

This policy describes the personal information we collect, how it is used and shared, your choices regarding this information and applies to any users of our services.

Any reference in this policy to information or personal information is to “personal data” as defined under the General Data Protection Regulations.

Who are we?

We are Morris and Bott.

All references to “we” “our” “us” or “company” within this policy or within any opt-in notices are deemed to refer to Morris & Bott Limited, (a company registered in England & Wales, company no 09315146).

Our registered office is Grenville Wharf, 6A The Quay, Bideford EX39 2HW.

Data controllers

For your reference the data controller is:

Morris & Bott Limited (Company no 09315146), registered office at Grenville Wharf, 6A The Quay, Bideford EX39 2HW.

The Data controller representative is:
Adam Bott, Company Director who can be contacted at [email protected]

The personal information we collect

We collect the following categories of information:

  1. Personal information you provide

For example, this information may be collected when you:

  • Contact us about and register your information to buy/sell/let or rent a property.

The type of information we collect from you may include your name, email address, phone number, postal address and current status.

  1. Information created when you use our services

The following types of information are created when using our services:

Analytics information
We use analytics tools to understand how users find, move around and interact with our websites and apps to continuously improve and optimise our service.

  1. Information from other sources

We may collect information relating to you or products you purchase from us from other sources which may include:

  • Business partners who help us facilitate the services we provide, such as property portals, referral sites and estate agency review sites.
  • Marketing service providers such as social media and search engines
  • Other businesses through whom we advertise our services
  • Consultants who provide services to us, such as recruitment agencies
  • Publicly available sources

Information from these sources may be combined with other information in our possession.

Cookies and third-party technologies

We may also gather information from cookies from the internet.

‘Cookies’ are small text files stored on your computer by your browser or device by websites, apps, online media and advertisements. Like most websites this one uses cookies.

How we use your information

Our main purpose in collecting your personal information is to provide you with the services you requested and those which we believe will improve your experience with us.

We may use your information in the following ways:

Providing services and features

  • Provide agent reviews on our website
  • To assist you when you contact us
  • Monitor and improve our services

Staff safety

When you view a property through us for example, we will need you to supply us with specific information required to satisfy our safety obligations for our staff and property owners.

Marketing communications & advertising

We may communicate with you about our products, services, promotions and news or, where applicable, relevant third parties services.

We may also provide you with relevant advertising and content about our services through third party providers as well as tracking performance of this advertising. For information on how to opt out of this advertising, please see ‘Your Rights’ below.

Legal proceedings and requirements

We may use the information we collect to investigate or address claims or disputes relating to your use of our services, or as otherwise allowed by applicable law.

Job applicants

We ask for information from job applicants to assist with our recruitment process. The information will be used solely in connection with considering and acting upon an application. We may retain your information, but only for the purpose of considering your application for current or future available positions.

Information sharing and disclosure

We always treat your data with sensitivity and keep it secure. At times we share your information with others where it is either necessary to perform our services or where you have given your consent to do so.

Other parties that we share your data with include:

Guests and property owners

When arranging viewings we are required to share brief details about you with the owner to arrange the booking.

The general public

When you submit content through public forums such as blogs, social media and independent partners for review sites, any personal information provided in such forums is done so at your own risk as voluntarily provided by you.

With relevant authorities

For legal reasons or in the event of a dispute we may share your information when required or allowed to do so by law.

With your consent

We may share your information other than as described in this policy if we notify you and you provide your specific consent for this purpose.

Safety and security

We know how much data security matters to all our customers and we treat your data with the utmost care.

Choice & transparency

Accessing and Correcting Your Information

You can edit the name, phone number, postal address, email address and your property criteria at any point by contacting us.

Marketing Opt-Outs

You may opt-out of receiving communications from us by contacting us at [email protected] , writing to the Data controller representative, Morris and Bott, Grenville Wharf, 6A The Quay, Bideford EX39 2HW or by calling 01237 459998 and asking to speak to the Data controller representative.

You can also opt out of certain marketing communications through the following means:

  • Email:
    By following the unsubscribe link at the bottom of each marketing email or updating your preferences in your account (where applicable). Please note that if you do opt out.
  • Post:
    By following instructions from within the mailing itself or sending back to the sender address

Please remember that if you change your preference it may take a short time for those preferences to become effective.

How long we keep your data for

We will only keep personal data for an appropriate period of time for the purpose(s) for which we are using it. This period will vary and be dependent on our contractual and legal requirements.

Your rights

You have the right to ask us to provide you with the personal information we may hold for you and what we are using this information for. This is known as a “Subject Access Request”. You also have the right to request that we delete your personal information. Upon receipt of such requests we will endeavour to respond to you as soon as possible, but at least within one month.

If you believe the personal information we hold for you is incorrect, please let us know and we will rectify this as soon as possible.

If you would like to exercise these rights, please contact us at Morris and Bott, Grenville Wharf, 6A The Quay, Bideford EX39 2HW or by calling 01237 459998 and ask to speak to the Data controller representative.

If you are not happy with the manner in which we have used your personal information you have the right to complain to a statutory authority, in the UK this would be the Information Commissioner’s Office.

External links

On our websites you will find some links to external websites. Once you have left our website, our responsibility to you at Morris and Bott ends. Please check the privacy policies on other websites.

Updates to this policy

We monitor and review our privacy policy regularly. If we make significant changes we will endeavour to notify you through the website or through others means, such as email.

Morris and Bott estate agents